Barista
As the primary point of contact between Bourbon Coffee and our customers, baristas work to create and maintain a vibrant, customer-focused environment by providing excellent service, appropriately communicating Bourbon's mission and values, preparing quality beverages, and maintaining the order and cleanliness of the store.
Principal Responsibilities
-Delivers excellent customer service through communication, positive attitude, and connecting with customers. Is knowledgeable about our offerings and store promotions.
-Stays informed about coffee and food offerings and provides quality drip and espresso beverages.
-Maintains workplace cleanliness throughout shift. Follows all health and safety standards.
-Contributes to a positive store atmosphere by maintaining calm during periods of high stress and communicating any potential problems to the manager on duty. Acts in accordance with Bourbon Coffee values and culture and strives to promote these values within the team and to customers.
-Maintains proper attendance and punctuality.
-Follows Bourbon Coffee operating and cash handling procedures.
Back of House / Kitchen Staff
Members of the kitchen staff report directly to the Store Manager or Back of House Supervisor, and are responsible for the preparation and creation of all baked goods, sandwiches, salads, and other foods within the shop.
Primary Responsibilities
-Food preparation duties including prepping and slicing ingredients, preparing and cooking bakery items, and preparing sandwiches to order for customer consumption.
-Counter responsibilities include delivering excellent customer service through good communication, positive attitude, and connecting with customers. Must be knowledgeable about all food-related offerings and store promotions.
-Prepares quality finished products at a variety of work stations. Complies with all health and safety standards.
-Contributes to a positive store atmosphere by maintaining calm during periods of high stress and communicating any potential problems to the manager on duty. Acts in accordance with Bourbon Coffee values and culture and strives to promote these values within the team and to customers.
-Maintains proper attendance and punctuality.
-Maintains cleanliness of the BOH work stations and all production equipment.
